The Empathy Manifesto – Part 2: Using empathy as a compass to successfully navigate change

This is the second part of the Empathy Manifesto, a three-part series by business coaches Joss Mathieson and Oliver Hansard. We believe that effective leadership, organisational agility and high-performance in uncertain times all rely on excellent behavioural skills, and above all empathy. In part 1, we explored the need for leaders to use a new suite of behavioural skills […]

The Empathy Manifesto – Part 1: The essential leadership skill to navigate uncertainty

The Empathy Manifesto is a three-part series by business coaches Joss Mathieson and Oliver Hansard. They believe that effective leadership, organisational agility and high-performance in uncertain times all rely on excellent behavioural skills, and above all empathy. In this first part, we explore the need for leaders to use a new suite of behavioural skills to navigate our […]

A VUCA world needs more VUCA leaders

VUCA has become a popular acronym in recent times to describe the world we are living in. It stands for Volatile, Uncertain, Complex and Ambiguous. It certainly describes the challenges that most organisations face as industries are disrupted daily, which has been further accelerated by the coronavirus pandemic. Disruption from technology, which was already changing […]

Do you want help with the challenges you are facing?

“Joss helped me to find my courage and conviction.” This is one piece of feedback received from a very senior leader in my former company about how I had helped him to be at his best. It has stuck with me since as it highlighted a number of things: Leadership is challenging and can be […]

What is the ‘Change Oasis’?

The ‘Change Oasis’ is both the name of our company and also our framework for helping leaders, teams and organisations to change. The name was inspired by our experience working in large, complex organisations where the biggest deficit most leaders have is a lack of time and space to think. Change is not only constant, […]

My story: The benefits of embracing change

At the heart of what I do is a simple idea: people find change hard and I can make it easier for them, so they can achieve things that they thought were impossible. Having worked in large, complex organisations for over 25 years, I have been on the receiving end of organisational change, been part […]