Last updated:  30 November 2023

Introduction

Welcome to changeoasis.com (“we”, “us” or “our”).  This Cookie Policy explains how we use cookies and similar technologies, such as tags and pixels, to personalise and improve your customer experience as you use our websites and how you can exercise your choices about our use of cookies.  

By using our websites, you consent to the use of cookies as described in this Cookie Policy.  If you do not agree with these terms, please do not use our websites. 

What are cookies

Cookies are small data files that allow a website to collect and store data on your desktop computer, laptop or mobile device.  They are widely used to make websites work or improve their efficiency, as well as to provide information to website owners.

Cookies are either:

  • Session cookies: these are only stored on your computer during your web session and are automatically deleted when you close your browser – they usually store an anonymous session ID allowing you to browse a website without having to log in to each page but they do not collect any personal data from your computer; or
  • Persistent or tracking cookies: these are stored as a file on your computer and remain there when you close your web browser. The cookie can be read by the website that created it when you visit that website again.  We use persistent cookies for Google Analytics.

How do we use cookies?

This website uses cookies to provide important features and functionality so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our websites and helping our team to understand which sections of the websites you find most interesting and useful.  This helps us to develop and improve our websites as well as our products and/or services in response to what you might need or want.

The cookies we use can be broken down into the following categories:

  • Essential or strictly necessary cookies: These are session cookies and help our websites to work well for you.  They are essential to enable you to use our websites effectively (e.g. when buying a product and/or service) and therefore cannot be turned off. Without these cookies, the services available to you on our websites cannot be provided. 

  • Analytical or performance cookies:  These are persistent cookies that track your online movements on our websites.  They collect data which is then used to improve the content and performance of our websites and ultimately enhance your experience. They measure analytics like how many times you visited a page, how much time you spent on a page, when you left our websites or if you received an error message whilst you were using our website. This is often a first-party cookie, but many websites still use a third party cookie to track these analytics.

This website uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use our website and ways that we can improve your experience. 

Google Analytics uses a set of cookies to collect information and report site usage statistics without personally identifying individual visitors to our website. ‘_ga’, the main cookie used by Google Analytics, enables a service to distinguish one visitor from another and lasts for 2 years. Any site that implements Google Analytics, uses the ‘_ga’ cookie. Each ‘_ga’ cookie is unique to the specific property, so it cannot be used to track a given user or browser across unrelated websites.

This website also uses Hubspot’s marketing analytics and dashboard software to measure the performance of all our marketing assets, including website and landing pages, emails, blog posts, social media accounts, calls-to-action, and more.  For more information, please click on the following link “What cookies do Hubspot use”.

  • Functionality cookies: Functionality cookies allow you to use the fundamental features of our websites.  This could be anything from recognising you when you return to our websites, to remembering the choices you make and providing enhanced features (e.g. providing you with news or updates relevant to the services you use). Some site features may not be available without functional cookies.

  • Third Party cookies:  These cookies are most frequently used for advertising purposes. Advertising cookies (also called targeting cookies) build a profile on you based on your interests, search history, and items you view on our websites. They then share this information with other websites, so they can advertise relevant products and services to you.

They can also record your visits to our websites and tell us how many times you have seen a particular advert on our website.  

Where we have advertised on another organisations’ website you will see the AdChoices icon and you can click on this icon for guidance on how to control your online advertising preferences.

How do you change your cookie settings?

You can change your cookie preferences at any time by clicking on the “settings” icon in the bottom right hand corner of the page on our websites.  You can then adjust the available sliders to “enabled” or “disabled”, then click “Save Settings”.  You may need to refresh your page for your settings to take effect.

You can also change the cookies on your device at any time through your browser settings choosing to accept or reject new cookies or delete existing cookies (see your browser Help for how to do this).  You can set most browsers to prevent cookies from being placed, however, you may find that the site does not work as well as it is designed to and some services and functionalities may not work (e.g. you may see notifications multiple times).  You can also manage whether or not you are notified when a website places a cookie on your device.  

For more information about cookies, how to manage them, reject them or delete them visit the All About Cookies or About Cookies websites.

Changes to our Cookie Policy

We may update this Cookie Policy to reflect changes in our practices or for other operational, legal or regulatory reasons.  When we make changes, we will revise the “Last Updated” date at the top of this Cookie Policy.  We encourage you to review the policy periodically.

How to contact us

If you have any questions or concerns about this Cookie Policy please contact us at hello@changeoasis.com or write to us at Change Oasis Limited, Woodlands, West Green Common, Hartley Wintney, Hampshire, RG27 8JE, UK.